IT Purchasing Inventory Asset Admin

JOB SUMMARY

The IT Purchasing Inventory Asset Admin is an ITAM/Procurement team member responsible for fulfilling technology requests for internal customers in a timely manner. This role will work with vendors, the Finance Team, and the IT Team to provide advice and purchase hardware inventory and software licenses for delivery to internal customers in our company.

Essential Functions and Responsibilities

• Manage internal user equipment requests.
  • Track the requests to completion using ITSM tool, Freshservice.
  • Fulfill requests from inventory or purchasing from vendor.
  • Communicate order status with internal customers.
• Work with internal customers to help them decide which predefined offering meets their needs.
• Work with vendors to get quotes on various IT related hardware and software.
  • Process Return Merchandise Authorizations (RMA) request for damaged, incorrect, or unneeded.
• Issue POs to vendors for Hardware, Software, Services of Work, and Licensing Renewals.
  • Manage/update purchase order status and transfer orders as needed.
• Purchase inventory and maintain stock levels to an optimal count for quick customer fulfillment.
  • Maintain stock level of shipping supplies (Boxes, bubble wrap, tape)
• Ensure order delivery to internal customers.
  • Hand deliver packages to local internal customers
  • Track order fulfillment if drop shipped to a remote site.
• Create shipping labels for outgoing packages to ship to recipients and fulfill orders.
• Provide tracking information and/or estimated time of arrival.
• Create order receipts upon fulfillment within ERP system once order arrives onsite.
• Reclaim assets from employees (locally or remotely) that are no longer in use or are out of warranty and damaged.
  • Create Return shipping labels for employees returning hardware.
  • Submit device retirement requests to eradicate asset information from active directory, Intune, and ITAM tracking system.
  • Decommission returned assets that are damaged or at end-of-life.
• Maintain clean shipping area.
• Conduct monthly cycle counts to keep track of physical inventory.
• Continuously find ways to improve current processes.
• Create documentation as needed for any new or changed project or technology.
• All other duties as assigned.

Knowledge, Skills, and Experience

• Certification in IT Asset Management (CSAM, CMAM, CHAMP) is preferred.
• 1+ Years Experience in both [Infrastructure/Client Support/Service Desk] and Purchasing.
• Exposure to ITIL 4 framework is preferred.

Additional Skills, Experience, and/or Requirements

• Requires strong attention to detail.
• Requires strong organizational skills.
• Requires adaptability to changing processes.
• Familiar with standard concepts, practices, and procedures within IT and Purchasing. Performs varied tasks.
• Strong technical aptitude, creativity, and ability to research and solve complex issues.
• Ability to effectively communicate issues and resolutions to all levels of the organization.
• Ability to work both alone and as part of a team with established standards.
• Interpersonal and collaborative skills, with a professional demeanor and the ability to interact with employees at all levels.
• Critical thinking skills, including logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to work in a collaborative team atmosphere and being an individual contributor with individual projects, deadlines, and accountabilities.
• Ability to work in a fast-paced team environment where requirements can quickly change.
• Continuous improvement mindset.
• Flexible to adjust to changing priorities based on business needs.
• Possess a team player mentality that values contributing to the overall goals of the organization, regardless of the role asked to perform.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact Human Resources at the location(s) where you are applying. We participate in the E-Verify program in certain locations as required by law.

OUR FAMILY CULTURE

We are a family-owned business established in 1946 with nearly 5,000 employees. Over the years, Rosen’s Diversified, Inc. (“RDI”) has grown into a holding company of vertically integrated business units, including American Foods Group, America’s Service Line, Scientific Life Solutions, and Rosen’s Inc. By understanding our employees, our customers and ourselves, we are preparing RDI for the future generations of success.

Our Company is comprised of innovative entrepreneurs who value our casual and down to earth culture. As a member of the Rosen’s family, you will find yourself challenged and rewarded for your professional contributions as well as the Company’s success.

WHAT WE OFFER

• Privately held, family-owned (three generations) business which operates with a mentality of what should be done versus share holder requirements.
• Excellent health and welfare benefits including but not limited to medical, dental, vision, disability, and a variety of voluntary benefit options.
• 401(k) retirement benefits with Company match annually.
• Professional and personal development programs including Career and Learning Paths providing opportunities for advancement.